Your New Favorite Employee - Available 24/7!
Meet ViVi!
ViVi is your friendly, always-on, AI front desk agent who answers calls with care, books appointments, and helps your business grow…even when your off the clock!
Built by a Husband-and-Wife Team
to Solve a Costly Business Problem
Hi. I’m Mike. I co-founded CallViVi with my wife, Colleen. ViVi wasn’t built in a lab; she was born in our living room (and lots of coffee shops around San Diego).
You see, Colleen is a therapist (check her out at DrColleenMullen.com). When she’s in session with her clients, she can’t answer calls. In the past, that meant hours of phone tag, messy scheduling, manual calendar updates, and new clients slipping through the cracks.
Sound familiar?
No one should lose business because they were too busy serving the customers they already have.
The Problem Was the Same Across Industries.
Even offices with front desk staff struggle with:
Missed calls
Delayed follow-ups
Manual data entry
No 24/7 coverage
That’s when we realized, we don’t need more people answering phones. We needed smarter technology.
So We Built ViVi.
ViVi isn’t just an AI receptionist.
She’s a fully trained virtual front desk AI voice agent who can:
✅ Answer every call, 24/7
✅ Schedule appointments instantly
✅ Screen & qualify new leads
✅ Share service information
✅ Handle intake + data collection
✅ Stay HIPAA-compliant when necessary
And yes, she sounds human.
The First Test Changed Everything
Once we connected ViVi to Colleen’s phone line, the chaos stopped. No missed calls. No messy back-and-forth. No lost clients.
Then we showed her to others. Doctors, wellness clinics, lawyers, contractors, realtors, plumbers. Every single one said the same thing: “How do I get her for my business?”
Employees Don’t Fear Her. They LOVE Her!
We worried front desk workers might see ViVi as “competition.”
They didn’t.
They called her a lifesaver. Knowing ViVi would handle the nonstop calls allowed them to focus on in-person clients and the other work they are there to do.
ViVi doesn’t replace jobs. She replaces burnout.
Ready to Meet Your ViVi?
Whether you're a solo practice or a 100-location operation, ViVi makes sure that no calls and no opportunities are ever missed again.
👉 Want to hear ViVi in action?
👉 Ready for your own customized version?
Let’s get your front desk working 24/7, without hiring anyone.
Call ViVi (619) 566-2267
Colleen Mullen, Psy.D., LMFT., & Mike Dowdy, Founders of Call Vivi
Running a Business Is Hard Enough…
Missing Calls Makes It Harder.
When you’re helping clients, in session, with a customer, or simply living your life, you can’t always answer the phone.
But every missed call could be:
a lost appointment
a lost customer
a lost opportunity
or another task added to an already heavy day
ViVi keeps your business moving so you can breathe a little easier.
ViVi Handles the Front Desk
You Focus on the Work You Love.
Here’s what she does really well:
• Answers every call within one ring
• Sounds warm, friendly, and human
• Schedules, reschedules, and confirms appointments
• Sends quick SMS replies with directions or links
• Shares your hours, pricing, services, and FAQs
• Captures leads and passes the right ones to you
• Routes urgent calls when you need them
• Reduces staffing overwhelm and busywork
ViVi feels like a real member of your team - not a robot!
Want to Meet ViVi? Give Her a Call.
Hear how she greets callers and handles real conversations. Ask her questions. Find out how she works with your business.
Press Play & listen in…Colleen will Call Vivi!
Choose your plan
Every Plan Includes:
Custom Call Flows That Fit Your Business - ViVi follows your exact process, with no limits!
Easy-to-Read Call & Message Summaries - We show you what’s happening so you always feel in control.
Privacy & Safety You Can Count On - Fully HIPAA-compliant for health or sensitive information.
Your Calls & Messages Saved for 30 Days - You never lose an opportunity.
Unlimited Texting With Your Customers - ViVi sends confirmations, reminders, and follow-ups with no extra fees.
Instant Answers From Your Business Info - ViVi learns your services, prices, FAQs - and uses them right away.
Works With All the Popular Booking Systems - Over 80 schedulers supported. Chances are, yours is on the list.
Handles Complex Customer Requests Smoothly - Even when your systems don’t talk to each other, ViVi figures it out!
Set Up in Minutes, Not Weeks - We take care of the tech - you just tell us about your business.
Connects Easily With Your Other Tools - We can hook ViVi up to the software you already use.
Your 24/7 Front Desk That Never Misses a Call - Nights, weekends, holidays - Vivi is always there.
Basics for Healthcare Professionals - No B.A.A.
What’s the difference between Protecting PHI and HIPAA-Compliance?
HIPAA - Compliant Plans - BAA Included
Plans for Small Businesses
ViVi’s Origin Story
ViVi began as a way to help Colleen’s private practice manage overflow calls while Mike was developing security tools for small businesses.
We realized that most small business owners don’t need a giant call center — they just need someone reliable, friendly, and consistent.
That’s ViVi.
She’s built with empathy, practicality, and a whole lot of love.
To read the full version of ViVi’s origin story,