Veterinarians

Check Out How Call Vivi Supports Veterinary Practices

HIPAA-Compliant and Secure Call Handling

Vivi protects both your clients’ and patients’ privacy with HIPAA-compliant, encrypted call handling. She answers every call with compassion and professionalism, ensuring confidentiality while supporting your busy team.

Provides Info on Services and Office Hours

Vivi shares key details about your veterinary clinic, including services like wellness exams, vaccinations, surgeries, and boarding, along with your hours, accepted payment options, and directions.

Books Exams, Vaccinations, or Follow-Ups

Vivi books appointments directly into your scheduling system, following your clinic’s custom rules for appointment types, duration, and provider preferences. She helps keep your calendar full and well-organized.

Manages Cancellations and Reschedules

When clients need to change or cancel an appointment, Vivi handles it seamlessly, updating your schedule and offering new time options automatically, saving your staff valuable time.

Sends Reminders via Text/Email

Vivi sends personalized reminders and confirmations for upcoming appointments, helping reduce no-shows and keeping clients informed about their pet’s care schedule.

Forwards Urgent/Emergency Calls Right Away

If a client reports an urgent situation, Vivi recognizes it immediately and forwards the call to your emergency line or on-call veterinarian, ensuring no critical case is ever missed.

Pet parents need answers quickly, but your team is often busy caring for animals.

 Call Vivi ensures every call is answered, information is provided, and urgent matters get to you fast. See how she can support your veterinary practice at (619) 566-2267.