Psychotherapists, Psychologists, Social Workers, Counselors, Marriage & Family Therapists
Call Vivi Supports Therapists & Counseling Practices
Call Vivi ensures every call is answered and every opportunity for care is captured.
HIPAA-Compliant Call Handling and Scheduling
Vivi safeguards your clients’ privacy while managing calls, scheduling, and messages in full HIPAA compliance. She provides a confidential and reliable experience that keeps your practice aligned with legal and ethical standards.
Provides General Info About Services and Insurance
Vivi shares helpful details about your practice , including therapy modalities, session formats, accepted insurance plans, and office hours. Your potential clients feel informed and supported before they ever connect with you.
Books Intake Calls and Sessions Directly Into Your Calendar
Vivi handles new client intakes and recurring sessions seamlessly, adding them directly to your calendar based on your availability and session length. She eliminates the back-and-forth that delays client onboarding.
Manages Cancellations and Reschedules
When a client needs to cancel or change a session, Vivi takes care of it quickly and professionally. She updates your calendar and helps minimize schedule gaps, ensuring your time is used efficiently.
Confirms Appointments Through Text or Email
Vivi automatically sends appointment confirmations, reminders, and follow-up messages, helping clients stay engaged and reducing no-shows while maintaining a professional and caring tone.
Forwards Urgent Calls to You When Necessary
If a client expresses distress or urgency, Vivi immediately forwards the call to you or your designated crisis contact, ensuring client safety and quick response when it matters most.
